TERMS & CONDITIONS

Last updated: 25 August 2026

Welcome to Elements Interior Design Studio.

By accessing this website, purchasing our products, booking our services or otherwise using our website, you agree to these Terms & Conditions together with any policies referred to on this website.

Products and Services

Elements Interior Design Studio provides interior design and colour-related products and services, which may include digital guides, downloadable resources, colour systems, educational materials, consultations and personalised design services.

Product and service descriptions, inclusions and prices may be updated from time to time.

Prices and Payment

Prices are displayed in the currency shown on the website or at checkout.

Payment must be successfully completed before digital products are supplied or services confirmed unless otherwise agreed in writing.

Customers purchasing internationally may incur currency conversion charges, taxes, duties or other charges imposed by their financial institution, payment provider or local authorities.

Digital Delivery

Digital products are generally delivered electronically or made available for download.

Customers are responsible for providing an accurate email address and maintaining suitable internet access, devices and software necessary to access purchased digital products.

If you experience problems accessing a purchased product, please contact us for assistance.

Licence to Use Digital Products

Unless expressly stated otherwise, digital products are licensed to the original purchaser for personal, non-commercial use only.

Purchase does not transfer copyright or intellectual property ownership.

Digital products must not be reproduced, shared, resold, redistributed, published or commercially exploited without prior written permission.

Consultations

Recommendations provided during consultations are based upon the information, photographs, plans, samples and other materials supplied by the client together with conditions and information reasonably available at the time.

Clients are responsible for ensuring that information provided to Elements Interior Design Studio is accurate and complete.

Testing Colours and Materials

Clients and customers are responsible for physically testing paint colours, finishes and material samples in the intended environment before making final purchasing, installation or application decisions.

Colours displayed electronically or in photographs may not accurately represent their appearance in the finished environment.

Measurements and Specifications

Unless Elements Interior Design Studio has expressly accepted responsibility for measurements or technical specifications as part of a particular service, customers are responsible for verifying measurements, quantities, dimensions, specifications and suitability before ordering or installing products.

Third-Party Products and Services

We may recommend or refer to products, suppliers, retailers, manufacturers, contractors or tradespeople.

Unless expressly stated otherwise, these third parties operate independently from Elements Interior Design Studio.

We do not control and cannot guarantee their pricing, availability, workmanship, performance, delivery or products.

Changes to Products

Paint manufacturers and other suppliers may change, rename, reformulate or discontinue products without notice.

We cannot guarantee the continuing availability or exact formulation of products recommended in guides or consultations.

Intellectual Property

All original Elements Interior Design Studio content remains protected by applicable copyright and intellectual property laws.

Use of our materials is subject to our Copyright & Intellectual Property Policy.

Refunds and Cancellations

Digital product refunds are governed by our Digital Products – Returns & Refunds Policy.

Consultation cancellations and rescheduling are governed by our Consultation Cancellation & Rescheduling Policy.

Limitation of Liability

To the maximum extent permitted by law, Elements Interior Design Studio excludes liability for indirect or consequential loss arising from the use of our website, products or services except where liability cannot lawfully be excluded.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded or modified under the Australian Consumer Law or other applicable legislation.

International Purchases

Our website may be accessed and our products purchased from outside Australia.

International customers may have mandatory rights under the laws applicable in their jurisdiction.

Nothing in these Terms is intended to exclude or restrict rights that cannot legally be excluded.

Governing Law

These Terms are governed by the laws of New South Wales, Australia, except to the extent that mandatory laws applying to a customer in another jurisdiction cannot legally be excluded.

Changes to These Terms

We may update these Terms periodically to reflect changes to our products, services, website or legal requirements.

The version published on our website at the relevant time will apply, subject to applicable law